24 hour emergency line
Our control room answers day and night, every day of the year.
24 hour security at short notice across Birmingham and the West Midlands. SIA licensed officers after a break in, a fire, a broken shutter, a failed alarm or when another provider lets you down.
Prefer to talk? 0845 388 0348, answered 24 hours a day.
Accredited for emergency security guards







Emergencies do not wait for office hours. A shop front gets smashed at midnight, a roller shutter fails at closing time, an alarm system goes down on a Friday, or your usual guard does not turn up. The building cannot be left open, and the people who would normally sort it are asleep.
Call our 24 hour control room on 0845 388 0348. We take the details, tell you on the call when an officer can be there, and send an SIA licensed guard to protect the site until it can be properly secured. Once the emergency is over, we can help you plan what comes next.
A forced door, a broken window or a failed lock invites a second visit the same night.
An alarm or CCTV system that goes down leaves the site unprotected until it is repaired.
Managers sitting in their car outside the building overnight is unsafe and unsustainable.
Another provider failing to staff a shift leaves you exposed with no notice.
Every element is planned around your site and changes as your needs change.
Our control room answers day and night, every day of the year.
SIA licensed guards sent to protect premises after a break in, fire, flood or system failure.
Officers to fill shifts when your current provider cannot, with assignment instructions taken on the call.
Officers protect the premises and any evidence until police, glaziers or boarding contractors arrive.
Door supervisors and stewards at short notice when an event or venue is short staffed.
A review of what happened and a plan for patrols, CCTV or guarding to stop it happening again.
A one minute film on how we plan, run and report on security for sites like yours, from the first site walk to the morning report.
Request a free site survey
Accreditations, vetting and reporting that stand up to supplier audits and insurers.
You speak to our control room, not a voicemail, and get a start time on the call.
Guarding, patrols, keyholding and temporary CCTV available once the immediate problem is handled.
Even at short notice, officers are licensed, vetted and supervised to ACS standards.
A clear, managed process, so you know what is happening and who is responsible at every stage.
Not a call centre. Someone who knows security asks the questions that decide what your site needs.
We walk the site and look at access, lighting, blind spots and what is worth protecting.
Hours, officer profile, patrol routes and reporting, set out line by line.
Briefed on your site rules and checked in with our control room through every shift.
Run from our head office in West Bromwich, with supervisors who can reach most of the region inside half an hour.
Cannot see your question? Call us on 0845 388 0348, any time of day.
It depends on where you are and the time of day. Call 0845 388 0348 and our control room will give you a realistic start time on the call.
Yes. Our control room runs 24 hours a day and we provide guards for single nights, weekends or round the clock until the site is secure.
Yes. Every officer we send is SIA licensed and vetted to BS 7858, whatever the notice.
Yes. Tell us the site, the hours and the duties, and we will confirm cover and get the instructions in writing.
The address, what has happened, how long you need cover and a contact on site. We will take the rest from there.
Shift lengths are agreed on the call. We will explain any minimum before we send an officer.
A KBG manager will call you back, visit your site if it helps, and give you a written plan and price. No obligation.