SIA Approved Contractor | Door Supervision & Security Guarding | 24/7 security support

info@kbgsecurity.co.uk0845 388 0348
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Policies

Privacy Policy

How KBG Security Solutions collects, uses, stores and protects personal data.

Last reviewed: 22 April 2026. Next review due: 22 April 2027.

KBG Security Solutions Ltd ("we", "us", "our") is registered with the Information Commissioner's Office (ICO Registration No. Z3409111) and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or engage with our services.

Controller Details

KBG Security Solutions Ltd, 85a High Street, West Bromwich, West Midlands, B70 6NZ. Email: info@kbgsecurity.co.uk. Phone: 0845 388 0348.

Personal Data We Collect

  • Website enquiry information including name, email, phone number, company, service required, site/location, and message.
  • Service records including CCTV footage, incident logs, assignment records, key holding records, and alarm response records.
  • Staff, applicant, contractor, and supplier information needed for employment, vetting, payroll, training, and compliance.

Why We Use Data

We process personal data where necessary for contract performance, legal obligation, legitimate interests, consent where required, and the establishment or defence of legal claims.

Who We Share Data With

Where necessary we may share data with the SIA, police and emergency services, venue operators, payroll providers, insurers, professional advisers, approved IT and workforce systems including C247, and other organisations where legally required.

Retention

Employment records are normally retained for at least 7 years. Incident logs are normally retained for at least 3 years. CCTV and operational records are retained only for as long as necessary, unless required for investigation, insurance, legal, or contractual purposes.

Your Rights

You have rights of access, rectification, erasure, restriction, portability, objection, and the right to withdraw consent where processing is based on consent. You also have the right to complain to the ICO at www.ico.org.uk.

CCTV

Where KBG captures or processes CCTV footage on client sites or KBG premises, footage is handled in line with UK GDPR, the Data Protection Act 2018, ICO guidance, contractual requirements, and appropriate retention schedules.