Contact
Get in Touch: We're Ready to Help
Whether you need a security assessment, a quote for services, or just want to speak with our team - we're here. Our operations team is available 24/7 for urgent enquiries. For general business enquiries, use the form below or call us directly.
Contact Details
For general business enquiries, use the form opposite or call us directly.
- Phone0845 388 0348
- Address85a High Street, West Bromwich, West Midlands, B70 6NZ
- Hours24/7 for operational matters. Office: Monday-Friday 09:00-17:30
Enquiry Form
For general business enquiries, use the form below or call us directly.
Ready to Secure Your Site?
Get in touch today for a free, no-obligation security assessment. Our operations team will advise on the right solution for your business.
Contact FAQ
Contacting KBG — FAQs
Quick answers about working with KBG — before you send the form.
How quickly do you reply to enquiries?
Business enquiries received during office hours typically get a same-day response; out-of-hours enquiries are acknowledged the next working day. Urgent operational requests go straight to our 24/7 operations line.
Can I phone for urgent security support?
Yes. Our operations team is available 24/7 on 0845 388 0348 for live operational matters. Use the form for planning, quotes, and general enquiries.
Can KBG visit my site for an assessment?
Yes. We offer a free, no-obligation site visit and risk assessment anywhere in the UK we can reasonably reach. There's no cost or commitment.
How do I provide sensitive procurement information?
Drop us a line through the form and we'll share a secure upload link. KBG is ICO registered and Cyber Essentials certified — we follow UK GDPR on everything you send.
Do you handle complaints through this page?
Complaints go through our formal complaints process — see the Complaints Policy page. We acknowledge complaints within 2 working days and aim for a full response within 10 working days.